Vasus RCM

Front Office Management

Front-office patient interactions are seamlessly streamlined, fostering efficiency and a positive experience from check-in to service delivery.

Insurance Card Verification: Patients presenting insurance cards undergo swift verification to promptly assess coverage and eligibility, ensuring a smooth check-in process.
Registration Process: Leveraging Revo Sync, we streamline the registration process, ensuring a quick and user-friendly experience that minimizes wait times for enhanced efficiency.
Eligibility Check: By conducting real-time eligibility checks, we streamline and enhance the insurance-based admissions process, ensuring both efficiency and accuracy in decision-making.

Middle Office Optimization

Efficiently manage coding and documentation processes in the middle office using Revo Optix.

Document Scanning: Middle office staff utilize Revo Optix for seamless document scanning and transmission to the back office, facilitating a paperless and efficient workflow.
Query Resolution: Any queries, changes during procedures, or coordination with clinical teams are swiftly communicated to the back office through Revo Optix.
Clinical Coordination: Revo Optix facilitates seamless communication between the middle office and clinical teams for immediate action on updates and changes.

Back Office Excellence

Our back-office operations, handled by qualified professionals, are further enhanced with the use of technology.

Medical Coding: Experienced doctors in the back office assign codes in adherence to the rules of the National Health Authority (NHA).
Claims Specialist Tasks: Claims specialists handle tasks related to pre-authorization approval and claims submissions with a focus on accuracy and efficiency.
Query Resolution: The back office and middle office coordinate seamlessly to resolve any queries promptly, ensuring a smooth workflow.
Clinical Document Management with Revo Sync: Back office claims specialists leverage Revo Sync to upload clinical documents into our Transaction Management System (TMS) for secure and accessible claims processing.

Denial/Grievance Management

Supported by Revo RCM Insights Pro, this workflow keeps denial cases visible, organized, and ready for action.

Revo RCM Insights Pro features a dedicated workflow for denial management, automatically reflecting all denial cases for prompt attention.

Our medical experts thoroughly analyze the reasons for denials, identifying root causes to address them effectively.

Based on data requirements from respective states, our team uploads denial information to the grievance portal.

We conduct regular follow-ups on grievance cases and actively participate in DGRC and SGRC meetings.

We persistently attend meetings, provide necessary documentation, and follow up until the grievance is addressed, ensuring a favorable resolution for our clients.

Accounts Receivable Management

Hospitals often grapple with the intricate task of reconciling data from different sources within the Transaction Management System (TMS). This challenge is particularly evident in the variance between the Case Search Report and Payment Files. The former reflects non-paid statuses, while the latter captures payment details without comprehensive patient demographic and claim information.

At Vasus RCM, we offer a robust solution under our Accounts Receivable Management service.

Holistic Data Reconciliation with Revosync

To address these disparities, we employ Revosync, our flagship web application. Revosync acts as a repository for historical data, capturing all essential details related to patient demographics, claims, and payment statuses.

Reverse Mapping for Clarity

Our unique approach involves reverse mapping payment details and case statuses from TMS to Revosync. This process provides a comprehensive and clear picture of payment statuses and outstanding balances.

Efficient Reconciliation Process

By efficiently reconciling data from various sources, we empower hospitals to manage their accounts receivable effectively. Our process minimizes discrepancies, ensures accuracy, and facilitates a streamlined financial workflow.

Transparent Payment Status Overview

Clients benefit from a transparent overview of payment statuses, enabling them to make informed decisions and strategies for optimal revenue outcomes.

Our Accounts Receivable Management service goes beyond traditional methods, leveraging technology and expertise to enhance financial control and minimize outstanding balances.

Customized Training Programs

At Vasus RCM, we understand that a well-trained team is crucial for the success of any healthcare revenue cycle. Our Customized Training Programs are designed to empower your staff with the knowledge and skills needed to navigate the complexities of revenue cycle management effectively.

Clinical Documentation Improvement Services

Our training programs focus on improving the precision of clinical documentation to ensure that claims are paid promptly and in alignment with the procedures performed.

Process Training as per NHA/SHA Guidelines

Stay abreast of the latest guidelines from National Health Authority and State Health Authority. Our training equips your team with the knowledge required to navigate the regulatory landscape and maintain compliance.

Billing and Patient Coordination

Optimize billing processes and master patient coordination, from appointment scheduling to insurance verification, for more efficient front-office operations.

Interactive Learning Environment

Our programs are tailored to your needs and designed to foster a culture of continuous learning within your organization.

A leading provider of streamlined healthcare business solutions and technology.

End-to-End Revenue Cycle Management